The process of finding a great car can be far more complicated than just ending up with a great car. It’s a process in which you deal with plenty of people who have the ability to make the different situations either a pleasure or a total nightmare. If you’re looking for a nightmare, I’m not sure where to point you, but if you’re looking for an easy, fun and professional experience, the people at J.D. Power and Associates would argue that Jaguar is the place to find that. For the second year in a row, they have named Jaguar the best in customer service.

Madison dealers Fields Jaguar of Madison are very excited about this award. J.D. Power’s Index Study Ranking measured customers’ level of happiness with the dealership that they purchased their vehicle from, along with their satisfaction of service for the first three years they owned their vehicles. Out of all the cars surveyed, customers were most satisfied with their Jaguar dealers and service. Continue Reading…